Rates, Alerts, News and Sounds

Why current rates change colors?

If a rate changes color to green, it means the rate in that cell just updated and is higher than the previous one. If a rate changes color to red, it means the rate in that cell just updated and is lower than the previous one.

When does the Change column reset?

Each trading day session starts at 17:00 EST / EDT (New York local time) so the Change columns reset at that time.

Why # symbols show up instead of rates?

When there is not enough space for Streamster to show certain value in a cell, # symbols are shown instead. The application does that so if a part of a number is missing you do not see a wrong number. Simply place your mouse on the border of the column heading where the # symbols appear, then click and drag until you see all of the data.

How can I select which instruments I will see?

To subscribe to updates for a chosen market instrument: click button in a price window. Under Subscribe section, click the text field and type in the desired market instrument name. You can also specify a part of a name: for example, typing A will display all market instruments that have letter A in their names. Click button. Within the search results box, double-click the name of any market instrument you wish to subscribe to. The name of the market instrument will appear in the box with active subscriptions. Click to confirm your subscriptions.

How do I interpret market alerts?
Market alerts notify you about a current or future event on the market. Alerts are triggered 5 minutes before the scheduled event is about to take place. There are many different abbreviations used in language that describe alert notifications. These are abbreviations for economic institutions, instruments, businesses, reports, processes, etc. You can find detailed information on these and similar terms and abbreviations at http://www.wikipedia.org/ web site.

Who provides news in the Latest News window?
Marketiva collects news articles from various sources on the internet, extracts summaries and provides links to external web sites where the news articles were originally published.

How to setup sound, voice and visuals?
To setup sound, voice, chat features, and other Streamster settings, please click on the button located at the top of the application window.

Marketiva Account Services

How can I deposit funds to my account?

There are several deposit options we provide for our clients. Please check payment options page for more information. Digital currency deposits are automated so you see funds in your Marketiva account instantly. Please make sure you follow online deposit procedures until their full completion so these systems correctly provide us with information on your deposits.

Where can I see my account information?

To see your account information, username and account number, you can login to your Account Center page.

Where are my billing transactions?

A detailed summary of your Marketiva billing transactions can be viewed at billing page.

How can I change my contact information?

To change your contact information, please go to the change contact info page.

I forgot my password. What can I do?

If you forgot your password, you can recover it by filling out a password recovery form at recover password page. If you cannot remember some of the information there, you can join our live support channel where we will be able to ask you additional questions about your account, and reset your password.

How can I change my password?

Please go to change password page where you can change your password. For security purposes, we recommend you to change your password once per month.

How can I withdraw my funds?

We provide several methods for clients to withdraw funds. Please see withdraw funds page for more details on these methods. We also allow withdrawals to digital currency accounts that you have previously deposited from. Withdrawal process is never automated, for security purposes, but it usually takes 6 to 24 hours to clear.

Introduction to Marketiva

What is Marketiva?

Marketiva is a financial services corporation specialized in providing traders with high quality online trading services.

Where and how do I start?

Before you can start trading, you need to open an account with us (it is free) and download our trading platform (Streamster). To open your account, please click here and to download Streamster please visit download page.

Can I test your system first?

We strongly encourage users to practice with virtual money, for at least several weeks, before starting to trade on live trading desks. Each user gets virtual $10000 on account opening and this virtual money can be used for practicing. There is no limitation on how long a user can trade virtual money only.

What if I do not understand legal statements?

Do not become a Marketiva client until you have completely read, understood, and acknowledged the legal information on Marketiva.com web site. If you do not completely understand some of the information, you may consult a competent legal advisor or contact us with specific queries at our contact page.

How much money do I need to start?

We have no requirements for initial deposit. When you open an account you get real $5 reward and virtual $10000 for training. If you want to open an account please click here and fill out the form there.

Can I open two accounts?

Marketiva has very strict one person one account policy. No matter if an account is in good standing or is cancelled or closed, we do not allow same person to hold two different accounts. If our administration system detects there are multiple accounts registered by the same person, such account holders will be required to provide supporting documentation. In case there are severe violations of this policy, Marketiva may block any access to such users. This policy was introduced as a response to many related misuses Marketiva has experienced in the past.

Trading Strategies and Techniques

How do I manage risk in trading?

The limit order and the stop-loss order are the most common risk management tools in trading. A limit order places restriction on the maximum price to be paid or the minimum price to be received. A stop-loss order ensures a particular position is automatically liquidated at a predetermined price in order to limit potential losses should the market move against a trader's position.

Controlling Risk

Controlling risk is one of the most important ingredients of successful trading. While it is emotionally more appealing to focus on the upside of trading, every trader should know precisely how much he or she is willing to lose on each trade before cutting losses, and how much he or she is willing to lose in trading account before ceasing trading and re-evaluating.

Risk will essentially be controlled in two ways: by exiting losing trades before losses exceed your pre-determined maximum tolerance (or "cutting losses"), and by limiting the "leverage" or position size you trade for a given account size.

What kind of strategy should I use?

Traders make decisions using business reports, economic fundamentals, technical factors and other relevant information. Technical traders use charts, trend lines, support and resistance levels, and numerous patterns and mathematical analyses to identify trading opportunities, whereas fundamentalists predict price movements by interpreting a wide variety of economic information, including news, business reports, government-issued indicators and reports, and even rumors. The most dramatic price movements, however, occur when unexpected events happen. The event can range from a central bank raising domestic interest rates to the outcome of a political election or even an act of war. Nonetheless, more often it is the expectation of an event that drives the market rather than the event itself.

How long are positions maintained?

As a general rule, a position is kept open until one of the following occurs: 1) realization of sufficient profits from a position; 2) the specified stop-loss is triggered; 3) another position that has a better potential appears and you need these funds.