Regulatory Information
Marketiva MM DOO is a limited liability company incorporated in the Republic of Montenegro with registration number 5-0557722. Because over-the-counter market-making services are not within regulatory framework of the Securities Commission of the Republic of Montenegro (SCMN), Marketiva MM DOO is working continuously with legal and compliance firms based in the EU to make its services fully compliant with the Markets in Financial Instruments Directive (MiFID), which is a EU law that provides harmonized regulation for financial services across the EU member states.

In addition to various support and resolution channels provided, our clients can use the Financial Information and Complaint Resolution System (FICRS). It is an autonomous web site that presents comprehensive self-regulatory information, and allows our clients to continuously monitor financial condition of Marketiva MM DOO and submit complaints in cases when clients are not satisfied with answers received through our standard support and resolution channels.

Client funds held with Marketiva MM DOO are maintained in separate bank accounts at CKB AD, which is the largest commercial bank in Montenegro. Our over-the-counter market-making services and related online support are continuously available from Sunday 17:00 to Friday 17:00 EST / EDT.

Legal agreements, statements and disclaimers that are provided on our web site, related to our over-the-counter market-making services, are the following: Service Agreement, Risk Disclosure Statement and Over-The-Counter Disclaimer. In addition to the listed documents, our Payment Policy and Anti-Money Laundering Policy are also provided for review during the account opening procedure.

Marketiva is truly an international company, operating as an automated, electronic network. Our staff, management and our computer network are distributed all across the world, just as our customers are. The distributed nature of our operations allows us to achieve high levels of productivity, rely on the best talent available around the world and ultimately provide our customers with a superior service.

Our corporate offices are located at:
Marketiva MM DOO
Bulevar Ivana Crnojevića 107
Podgorica, 81000

Our corporate office hours are:
08:00 - 16:00 CET / CEST
Monday - Friday

In order to maintain its high levels of availability, performance and security, Marketiva operates its distributed network across a number of electronic space providers located in North America, Asia and Europe.

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