Marketiva Trading Platform Basics

Where can I see your software?

Please visit our slideshow at slide page to preview our software platform.

Can I trade through your web site?

In order to trade at Marketiva you have to download and install the Streamster application. There are no other ways to trade. To get the Streamster, please go to download page.

Where can I download the Streamster?

Streamster is an application you need to download and install on your computer in order to use our services. When you download it from download page, you need to install the application on your local computer and run it to access our services.

What Operating System do I need?

We currently directly support Windows 98 / Me / 2000 / XP / Vista / 7. There is a development version that can work through Wine simulator on Linux and some other Unix operating systems, but we do not have a release version at this moment. If you have Mac OS, you may use PC simulator.

How secure is your software?

Streamster uses industry-standard 128-bit SSL (Secure Sockets Layer) to encrypt the communication between you and the Streamster Server. Streamster protects your privacy by encrypting any and all data received and sent between Streamster and the Streamster Server, and by verifying the identity of the Streamster Server prior to any communication.

Where can I find more help on your platform?

To read more details about Streamster, please go to streamster help page.

Marketiva Personal Mobile Terminal

How do I get started?

To start using Marketiva Personal Mobile Terminal, you need to download Marketiva Personal Mobile Terminal Server, install it on your personal computer, and download Marketiva Personal Mobile Terminal, install it on your mobile device first. Then run them in this order: 1: run Streamster, 2: run Marketiva Personal Mobile Terminal Server and start the server from Start > All Programs > Marketiva Trading Tool > Personal Mobile Terminal > Marketiva PMT, 3: run Marketiva Personal Mobile Terminal on your mobile, specify necessary parameters and click on Sign In button to start trading.

What is Marketiva Personal Mobile Terminal Server?

Marketiva Personal Mobile Terminal Server is the server providing services to Marketiva Personal Mobile Terminal running on your mobile device, you have to run it on your personal computer and make sure your personal computer is connected to internet and be accessible from internet when you are using Marketiva Personal Mobile Terminal.

What is Marketiva Personal Mobile Terminal?

Marketiva Personal Mobile Terminal is an installer for Pocket PC 2003 SE / Windows Mobile 5.0 Pocket PC or above / Smartphone with Windows Mobile 5.0 or above, for install directly onto your mobile device. After you install it, you can run and check your positions and orders, and monitor prices through your mobile device.

What is the initial password?

Initial password is empty. Please note that the password is not your Marketiva account password.

What is the server address when I access from my mobile device?

The server address is your personal computer's public IP address that the Marketiva Personal Mobile Terminal Server runs on. For example, if the public IP address is 200.200.200.200, the server address will be 200.200.200.200.

What port number does Mobile Server use?

Mobile Server provides service through port 9060, please make sure this port is accessible.

Do I need to specify port number on Mobile Terminal login window?

No, you do not need to do so. In Server text box on Mobile Terminal login window, only the server IP address is needed.

Can I use it to trade without running Streamster?

No, sorry, Personal Mobile Terminal Server works through the Streamster web service API and Streamster has to be running when you are using the Personal Mobile Terminal.

How do I set a password?

You can set a password by going to Marketiva Personal Mobile Terminal Server menu File > Set Password.

Marketiva Tools FAQ

The following are the questions often asked about Marketiva Tools. If there are additional questions you feel we should address, please notify us and we will list your questions to assist other clients. Please have in mind that this is a general tools-related FAQ, while there are other documents on this Web Site that address other specific topics.

Marketiva Personal Web Terminal

What is the initial password?

Initial password is empty. Please note that the password is not your Marketiva account password.

What is the URL for access through internet?

The URL is http://[YOUR PUBLIC IP ADDRESS]:[PORT NUMBER] For example, if your public IP address is 200.200.200.200, and port number is 8030, the URL will be http://200.200.200.200:8030 and if you use the default port number 80, the URL will be http://200.200.200.200

Can I use it to trade without running Streamster?

No, sorry, it works through the Streamster web service API and Streamster has to be running when you are using the Personal Web Terminal.

How do I set a password?

You can set a password by going to Marketiva Light Web Server menu File > Set Password.

General Trading Information

Rates Change Colors

If a rate changes color to green, it means the rate in that cell just updated and is higher than the previous one. If a rate changes color to red, it means the rate in that cell just updated and is lower than the previous one.

Change column reset

Each trading day session starts at 17:00 EST / EDT (New York local time) so the Change columns reset at that time.

Market alerts

Market alerts notify you about a current or future event on the market. Alerts are triggered 5 minutes before the scheduled event is about to take place. There are many different abbreviations used in language that describe alert notifications. These are abbreviations for economic institutions, instruments, businesses, reports, processes, etc. You can find detailed information on these and similar terms and abbreviations at http://www.wikipedia.org/ web site.

Latest news sources

Marketiva collects news articles from various sources on the internet, extracts summaries and provides links to external web sites where the news articles were originally published.

Instruments available

Marketiva provides trading services in market instruments listed on instruments page where you can filter instruments by their type. The list of market instruments may change in the future.

Other asset classes

We currently provide trading services in market instruments listed on instruments page. There are no immediate plans to offer additional asset classes. In case we decide to expand our services, you will be informed about such changes through our web site.

GENERAL PROBLEMS

### shows only

When there is not enough space for Streamster to show certain value in a cell, # symbols are shown instead. The application does that so if a part of a number is missing you do not see a wrong number. Simply place your mouse on the border of the column heading where the # symbols appear, then click and drag until you see all of the data.

Position profit missing

If you unsubscribe from an instrument price, Streamster will not be able to calculate real-time, indicative profit on positions you have in [Positions] window on that instrument. Streamster will sometimes also need correlated price subscriptions (e.g. EUR/JPY position will need current USD/JPY rate to calculate your current profit in USD currency). To resolve this, you just need to subscribe to receive prices by clicking the Subscriptionsbutton in a price window, click on Searchbutton and then double-click the instruments needed. NOTE: When you close a position, your profit will always be calculated correctly, no matter if the real-time, indicative profit is shown or not.